Support
Warranty
Warranty terms and conditions. Warranty Period: The warranty covers a period of 24 months from the date of purchase. Coverage: Any malfunctions caused by manufacturing defects within the warranty period will be repaired free of charge. Exclusions: The warranty is void in the following cases: The serial number label is damaged or tampered with. Damage resulting from improper use, transportation, or storage. Required Documentation for Warranty Claims: To request warranty service, you must provide the following: The user manual contains the machine’s serial number. An officially signed report detailing the reasons and conditions of the equipment malfunction. Packaging Requirements: Warranty repairs will only be performed if the equipment is returned in its original packaging or in equally secure packaging. Please retain the original packaging for this purpose. Non-compliance: If the above warranty conditions are not met, the consumer will be responsible for repair costs. Support: For any additional questions regarding operation or maintenance, please contact the manufacturer or the authorized product vendor.
- For any additional questions regarding operation or maintenance, please contact the manufacturer or the authorized product vendor.
- If the above warranty conditions are not met, the consumer will be responsible for repair costs. Support:
